Contact us

We'd love to hear from you

Have a question about your trip analysis, a refund request, or just want to say hello? Choose the channel that works best for you.

Chat on WhatsApp

The fastest way to reach us. Send us a message and we typically reply within a few hours.

Open WhatsApp

Send an email

Prefer email? Write to us directly and we will get back to you within one business day.

genius@mytripgenius.com

Response times

WhatsApp messages are typically answered within a few hours. Email replies arrive within one business day.

Check the FAQ first

Many common questions are already answered in our FAQ page, including refund terms and how the Genius Pick works.